Grosvenor Slots

About

Grosvenor casinos are part of an extensive UK group that has been active in the industry since 1970. This casino did exceptionally well in land-based entertainment and moved online in 2003. What’s cool is that you can actually create an account or get a “membership” which applies to both brick and mortar and online casinos. So, you can conveniently transfer funds between both. As a plus, you can also “fast track” your entry into Grosvenor casinos.

The online offering is a strong product that includes over 450 great games. Not as big as many other casinos on our list, but undoubtedly one of the more focused. Aside from that, players are also treated to generous bonuses, secure software, and easy mobile functionality.

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Welcome Bonus and Promotions

While a welcome bonus is usually available at most online casinos, you will often find that there are very few offers available to reward existing players after you have benefited from the one-time deal. It is far from the case at Grosvenor Casino. They offer a welcome bonus of 100% up to £700, matching your first deposit pound for pound.

After that, you can benefit from a rich selection of promotions and special offers. These are regularly updated, meaning there is always something new and exciting to benefit from. Furthermore, the casino boasts a loyalty scheme, where you earn Play Points as you wager. These can be exchanged for casino bonuses or exciting gifts.

Sports Betting Types, Coverage, and Betting Markets

The Grosvenor sportsbook was added on in 2016 after the casino site was already operational. It quickly built itself up as an excellent bookmaking service powered by Kambi.

Football odds are known to be competitive, and when I checked in, there were over 40,000 betting markets for this one sport alone.

The entire sports menu includes:

  • Horse racing
  • Cricket
  • Rugby Union and League
  • Greyhounds
  • Australian Rules
  • Baseball
  • Cyclo-Cross
  • Handball
  • Netball
  • Snooker
  • Volleyball
  • Football
  • Golf
  • American Football
  • Boxing
  • Badminton
  • Chess
  • E-Sports
  • Ice Hockey
  • Pesäpallo
  • Trotting
  • Olympics Games
  • Tennis
  • Darts
  • Basketball
  • UFC/MMA
  • Bandy
  • Cycling
  • Floorball
  • Motorsports
  • Politics
  • TV and Novelty
  • Winter Sports.

Other Offerings

The relatively new esports phenomenon is well represented on Grosvenor. You won’t find every pro team, but the biggies that include CS:GO, DOTA 2, Heroes of the Storm, Overwatch, and League of Legends are the main menu teams.

VIP and Loyalty Programs

Typical loyalty club benefits include matching deposit bonuses, free spins, and other similar value-add-type propositions. However, Grosvenor has a unique concept that provides for their brick-and-mortars into the mix. In-person players can earn points from betting, as well as food and beverage sales. Online players can rack up points from their wagering. But the two can be combined to accumulate points even faster.

Once you acquire a substantial number of points, you can cash them in for real, tangible prizes. Some of the gifts include High Street vouchers, merchandise, and holiday or other travel experiences. It isn’t your standard online program. Because Grosvenor only allows for players throughout the United Kingdom, it can easily combine its online and offline resources into one to generate more value for all players.

The Black Card VIP program is for the real high rollers who are customers of Grosvenor. It is an actual VIP club in that it requires an invitation and a certain level of betting and participation.

Deposit and Withdrawal Methods

As a licensed and regulated online establishment, Grosvenor’s main payment options are not only reliable and reputable but secure. All player funds are held in protected, segregated accounts. It means your money won’t be used for operational purposes and is safe if the company goes bust (not that it will).

You’ll need to use the same payment method to withdraw as to deposit unless you opt for a bank transfer.

Customer Support

As a reputable and trustworthy operator, it is no surprise that customer service is treated as a priority at Grosvenor Casino. As a land-based and online operator, there are various options to get help. You can call your local Grosvenor Casino, and there is a handy listing of all land-based casinos and their contact details on the casino website. Alternatively, you can contact the support team via the Grosvenor casino live chat, a freephone telephone number, email, or post. The customer service team is available between 8 am and midnight seven days a week.

Who Can Play

Well, this is probably the most depressing part of this casino review. With the land-based licenses at stake, it is unlikely that Grosvenor Casino will be taking on players from around the world anytime soon. In fact, at this time, only players from the UK and Ireland are allowed to set up real money accounts at this site.

License

Aside from being licensed and regulated by the UK Gambling Commission, Grosvenor has a long history of unparalleled service on the British gaming scene. In fact, since 1970, Grosvenor Casinos across the UK have become synonymous with quality.

The online version continues this tradition, SSL encryption. With the help of safe payment options and games certified as fair, you can enjoy a secure, legit gaming experience.

Pros and Cons

Pros

  • Over 300 games
  • Powered by IGT and seven other top developers
  • Incredible rewards for new and loyal gamers
  • Compatible with all devices, including mobile
  • The UK based for British gamers
  • Strong loyalty program

Cons

  • Bonuses and rewards can’t be activated with some online payment methods
  • Table games could have a wider variety
  • Welcome bonus a little small, though easy to play through.

Bottom Line

Grosvenor Casino has a lot of experience creating a top environment for customers to enjoy. It started with land-based casinos and  continues with the online casino that ranks very well. The review highlights some of the operator’s strengths, including a rich collection of games, impressive rewards, and more.

Powered by the world’s most popular software developers, Grosvenor Casino has hundreds of games for desktop computers and makes some of them available on mobile devices. Plus, it is clearly aimed at players from the UK, so banking and support services are designed to please customers from this market.

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